As a quick reminder, shrinkage is the term used in the retail sector to describe the loss of goods. The shrinkage rate measures the difference between the sales turnover a retail business should have made and what was actually made. This rate can be calculated using the following formula: (total cost of losses / sales turnover achieved) x 100. What causes loss of goods? Experts consider the main cause of shrinkage to be shoplifting. What exactly is shoplifting? Shoplifting refers to any act of theft of items from a store. Shoplifting is an issue for all types of retail businesses,...