Author: Veesion Team
With Retail costs escalating at an uncontrollable pace – stock, energy, staff – profit loss from theft is the final insult.
Fortunately, reducing theft is one pressure you can control, with Veesion anti-theft reducing theft by over 60% on average.
Proven across 7,000+ customers.
Reduce Retail Theft — As It Happens
Veesion anti-theft helps retailers detect and respond to suspicious behaviours in real time, using their existing CCTV cameras.
Instead of simply recording incidents after the fact, Veesion provides ‘as it happens’ visibility, giving...
Tools
We’ve been extremely happy with the Veesion experience. Installation was seamless, and the support team was outstanding, with regular check‑ins during the first few months to ensure everything ran smoothly.
While our Total Tools store already had a solid CCTV setup, Veesion has elevated it into real‑time intelligence allowing us to finally get full value from our cameras.
Most importantly, it’s changed the shop floor. Staff can now focus on customers while Veesion quietly monitors the aisles, alerting us to behaviour we wouldn’t have otherwise seen. It’s been a genuine improvement in...
IGA
Before Veesion, we rarely saw more than 5% of Thefts as they happened”
With Veesion AI now monitoring our high theft aisles 24/7 in real-time, Veesion has instantly boosted detection of theft events “as they happen” to over 90% with instantaneous alerts to my store teams.
We have also seen a 50% reduction in repetetive thefts at the end of the first three months when using VEESION.
Real game changer for us, as we can now address theft as it happens.
Retailers warn that $9 billion in losses from shoplifting is impacting productivity across the entire country.
Retailers across Australia are dealing with a surge in crime that is costing the industry an estimated $9 billion each year in stolen goods, damages, and security expenses. The growing issue has pushed industry leaders to call for it to be treated as a national productivity concern, with plans to raise it at the Treasurer’s upcoming productivity summit.
Since the COVID-19 pandemic, theft and retail-related crime have risen sharply. Businesses report increasingly brazen incidents from items concealed in clothing to coordinated group thefts, ram raids, and even armed robberies—putting both...
IGA
In the 90 days since Veesion’s installation, we have seen a significant decrease in theft. Showing Veesion video alerts as evidence of theft to customers who have stolen from us at checkout has led to the recovery of stock.
Also, with the Veesion anti-theft posters around the store, customers are now aware that they are being watched in real time.
As promised, Veesion is working as an excellent deterrent.
Night ‘n Day
Veesion has helped me identify a lot of repeat shoplifters already, even without reviewing the others yet.
IGA
Following the success at SUPA IGA Moruya Plus Liquor, we had no hesitation in putting Veesion into Westpoint, and we will be doing the same for our other stores next year.
We have a serial shoplifter who knows how to ‘play the system’. Veesion advised us on how to use Veesion to build a case for the police to become involved and stop her activities. Also, as many younger team members do not like to engage with thieves, we are using the Veesion’s ‘Super Service’ approach, which is very safe for the staff.
IGA
Veesion gives us a consistent view of every corner of our store, with instant theft alerts. This ultimately saves us valuable time and keeps us on the shop floor carrying out our duties instead of walking the aisles or looking at CCTV screens, ever hopeful we will catch someone.
Is Your Face Really Secure? Weighing the Risks and Rewards of Facial Recognition Everywhere
Walk into a store, board a flight, log into an account, or browse online. Chances are you may be asked to scan your face. Facial recognition and other biometric tools are rapidly becoming routine ways to prove identity.
They’re promoted as fast, seamless and secure, yet they also raise serious concerns about privacy, consent and how personal data is stored, shared and used. The debate becomes even more complex when the technology is applied to children from age-verification online to school attendance, payments and campus access.
Unlike a password or card, a face can’t be replaced. Once a...
Rising Retail Crime Puts Pressure on Businesses and Communities
Retailers across Victoria are facing a noticeable rise in theft, aggression, and in-store incidents, turning what was once an occasional concern into an ongoing challenge for both businesses and shoppers.
Recent crime figures show a sharp increase in offences occurring inside retail environments, with theft and physical confrontations among the fastest-growing categories. Compared with the post-pandemic period, the growth has been substantial, adding financial strain and safety risks for retailers already managing economic pressures.
This issue extends beyond the retail sector itself....
Why users love VEESION?
Why Veesion Gets Strong Praise: What Users Are Saying
When you browse Veesion’s Trustpilot reviews, a number of recurring themes come up again and again — and together, they paint a picture of a solution that many retailers value highly.
✅ Theft Deterrence & Real Impact on Losses
One reviewer wrote: “Since we installed Veesion in our store, the regular thieves haven’t come back. The system really has a deterrent effect.”
Others report meaningful reductions in shrinkage. A common sentiment: suspicious behavior that might have gone unnoticed before is now being...
Victoria Moves Toward Stronger Protections for Retail Workers
The Australian Retailers Association (ARA) and the National Retail Association have welcomed the Victorian Government’s commitment to introduce tougher penalties for those who assault or abuse retail workers, along with new Workplace Protection Orders aimed at improving frontline safety.
This announcement marks an important step forward for the thousands of workers who face growing levels of aggression and violence on the job. But while it’s a positive move, industry leaders stress that stronger action is still urgently needed.
With retail crime now reaching crisis levels, the ARA is...


